Felicia Jones is one of many Tulsa-area residents who depend on local bus service but struggle to make the system work efficiently for them. Bus ridership in Tulsa and Oklahoma City declined in 2017, according to the U.S. Department of Transportation’s National Transit Database. Figures for 2018 have not yet been filed with the agency.

In this video series, Oklahoma Watch profiles individuals whose quiet struggles in life reflect some of the larger issues facing the state. The series is made possible by a sponsorship from the Chickasaw Nation.